SalesForce CRM is a great tool for increasing your knowledge about your customers, your reps and your sales process.

But knowledge alone often is not enough – especially when you’ve identified that sales performance or sales process issues might lie behind the numbers.

In his guest post for the Modacto blog, SkillFitness president Bill Young discusses how to turn CRM data analysis and insights into new sales force behaviors and skills.

Read more about SalesForce CRM and SkillFitness here.


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